Frequently Asked Questions
How long will it take to receive a reply after an inquiry?
We value every inquiry. On weekdays, we will reply within 12 hours of receiving your inquiry.
Are you a factory or a trading company?
We are a direct manufacturer with our own production capabilities. We have a 10000 square meter factory area and professional laboratories. Besides, we have an international sales department, providing end-to-end services from production to export.
What products do you mainly offer?
We specialize in the production of emergency shower-eye wash stations, self-closing safety doors, and platform loading doors for more than 22 years.
In which industries is the product used?
Our products have a wide range of applications, mainly including: petrochemicals, building construction, mining equipment, agricultural machinery, shipbuilding, and power accessories industries, etc.
Do you support customized production?
Customized production is our core business. We can develop and manufacture according to your drawings or samples.
Do you produce standard parts?
Yes. Besides customized products, we also manufacture general-purpose engineering machinery parts (GET parts) for equipment.
What is the company's production capacity?
We have 12 energy-saving and environmentally friendly modern production lines, with an annual capacity exceeding 20,000 tons, which can stably meet various order demands.
How many employees and technicians does your company have?
Our company currently has over 100 employees, including more than 10 professional technicians.
How do you guarantee product quality?
We implement full-process quality management. Each process is inspected after completion, and finished products undergo final inspection according to customer requirements and international standards. We have an advanced laboratory equipped with a full range of testing equipment, ensuring comprehensive monitoring of chemical composition, mechanical properties, non-destructive testing, and geometric dimensions to deliver high-precision products.
What are the payment terms?
Trade terms (such as FOB, CIF, etc.) will be confirmed when quoting. For mass production, a 30% prepayment is usually required, with the balance paid upon presentation of a copy of the bill of lading. T/T is the primary payment method, but L/C can also be negotiated.
How are goods transported?
Our location is close to the Port, and we primarily use sea freight, which is convenient and efficient. For urgent delivery, we can also arrange air freight.
Which markets are your products mainly exported to?
Our products are exported to more than 30 countries and regions worldwide, including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, and Canada.
We provide products and services to many Fortune 500 companies, and our main clients include BASF, BAYER, AKZO NOBEL, DSM, CHEVRON, etc.